Who are we?

We are Corda by Liss. Our website address is cordabyliss.com. We are a webshop offering custom order services and ready to order products. Your privacy is important to us. That’s why we’ve summarized the info we gather, why we gather it, and to what use. Should there still be any questions at the end of this policy, please don’t hesitate to contact us.

What info do we gather?

Only info that is needed for the completion of your order will be requested. Such as measurements, addresses, colors and other design preferences, and other requests relevant to the fulfillment of your order. Any data you provide us, will be transmitted over a protected connection.

If you add items to your shopping basket, cookies are used to ensure you can keep browsing the site and keep the items in your basket at the same time. You can remove cookies at any time through your browser, but cookies do expire automatically as well.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

For what purpose do we gather information and how do we use it?

We use the information you provide about yourself when placing an order only to complete that order. We do not share information with outside parties except to the extent necessary to complete that order. Such as address information for a post carrier.
We use the information you provide about someone else when placing an order only to create the requested item and to ship the product. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email address to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website. For example, we keep tracks of the amount of sales for a certain design or which pages on the site are favored. All info will be anonymous.

Data submitted on the ‘my account’ page will not be used for any other purpose than to fulfill your order. Wishlists are for your personal use only.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without requesting consent for such uses.

 

How do we protect your data?

Info is kept in the database from the webshop. Connections and data transmissions on our site are protected with an SSL certificate. This means that the information you submit, truly goes to us, and can’t be altered or intercepted along the way. In addition the site is protected through security shields, firewalls, and are there precautions for secure login.

 

How long will data be stored?

We store for as long as it’s required for tax purposes, which currently is 7 years. Info regarding the payment and shipment of orders will be stored for the duration of that time. This is info such as fulfilled payment, name, details on your ordered items, and country. We do not store credit card information or bank accounts.

Invoices generally are removed after a year, but at most after 3 years when it’s required by law.

Our tax documentation offline, does not contain extensive personal information. It is stored as following:

Name Date Invoice nr. Country Items purchased Total on the invoice Invoice paid
…customer… 23-05-2018 Wc-487 The Netherlands -Woven ring
-bass bracelet ballend
€37,80 yes

 

The right to be forgotten

You remain the right to request removal of your personal information at any given time. If you’d like to close your account/remove your personal data, please send us a request through the form below. If orders have not yet been completed, they will automatically be cancelled upon the request.